| My Resume |

CAREER OBJECTIVE :

Aspiring for a challenging career in an organization which offers opportunities for professional excellence and continuous innovation and tend to build a career in Business Development in the leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential.

PROFESSIONAL EXPERIENCE : 

 

Dubai [Jan 2014 – Jan Till Dated]

• Jan 2014 – Present: Moved from India parent company to Dubai office to implant a global project, as a Global Project Coordinator, where my job role is Business continuity specialist for leading complex projects to optimize and implement.
• Provides professional, specialized skills, including: business continuity planning, project management, and problem analysis and resolution.
• Facilitates and coordinates the development of work area (business function) Business Continuity in project plans for all procedures.
• Participates in major project assignments to:
• Assist business partner, practice leader and senior managers in resolving business issues related to work area (business function) recovery planning and recovery plan development / enhancements.
• Capitalize on business opportunities to refine production processes to mitigate exposure during disruptions of service, and, possibly, improve day-to-day operations.
• Assist business units with:

o   Assessment of potential business impact (Business Impact Analysis),

o   Definition of Critical, time-sensitive functions,

o Design, development, and documentation of work area (business function) business continuity plans.

•    Recommend recovery strategies and options, and assist with the implementation of recovery solutions.
•    Coordinate business continuity plan exercises.
•    Develop schedules for training / awareness for business partner associates.
•    Coordinate development of business unit schedules for annual business continuity documentation maintenance and update, exercises, and independent review and validation.
• Report the business continuity status of business units to senior management.
• Provide expertise and support to management and business functional areas, as requested, when a business disruption occurs.
• Development – Directing and assisting in the development of Business Continuity Plans and Procedures, Project implementation and providing regular status updates Crisis Management Team (i.e., senior and top management)
• Change Management – Assessing the Business Continuity implications of proposed technological or organizational changes, and coordinating any revisions to existing Business Continuity in project plans and procedures necessitated by such changes.
• Administration – Coordinating routine updates to the detailed information supporting the Business Continuity in project plans and procedures (e.g., contact lists, personnel assignments, hardware and software specifications, network diagrams, vital records management and inventory lists)
• ·         Training and Awareness – Ensuring all personnel with specific Business Continuity responsibilities are adequately trained to fulfil their assigned responsibilities. Ensuring all employees maintain their familiarity with the relevant provisions of the Business Continuity Plans.
• Testing and Exercising – Ensuring that all technical components of the Business Continuity Plans are successfully tested monthly, quarterly and yearly to ensure the deliverables are delivered with high quality with respect to SLA. Documenting the results of all tests and exercises, and identifying any recommended enhancements to the Business Continuity Plans and Procedures.
• Execution – Providing 5x24 on-call support for any emergency, which may require activation of all or part of the Business Continuity Plans. In the event that activation is required, serving as liaison between the Crisis Management Team (i.e., senior management) 

India [June 2011 – Jan 2014]

2011 June: Worked in a leading MNC as Sr Process Executive where my job role is Business enhancement and leading complex projects from inception through completion, delivery of  projects on time and under budget

Business Development / Analytics

•          Enhanced Business infrastructure resulting in improved performance and cost reduction.
•          Planned and delivered new Managed Services Clients through a variety of strategies to          support the growth and expansion of End to End Networks.
•          Create a well-qualified pipeline of prospective Managed Services opportunities by    establishing and maintaining professional relationships with key decision-makers
•          Research, source, make initial contact (cold calling, telephone prospecting), and meet       potential clients at their locations to accurately qualify the prospect and establish needs
•          Prepare and present proposals and close new accounts in targeted verticals
•          Strong understanding of customer and market dynamics and requirements
•           Manage all activities through the Customer Relationship Management(CRM),ensuring               consistency and accuracy.

Project Coordination/Management

• Gather, Analyze and document project report requirement. Corresponds with management to establish functional and non-functional system requirements. Provides business support to executive level management system and highly proficient in Microsoft products such as Visio, Excel, Word and Power point.
• Sophisticated record of contribution with financial corporations in the design, implementation. Experienced in leading employees in business expansion projects. Trains and develops team members to perform to optimal level and contribute to organizational goals
• Streamlined proposal in the Business Development process, resulting in significant time savings (within SLA)
• Coordinated project plan, scheduling for small but high-profile profile project during Team leader and project manager’s absence. Praised for initiative and problem-solving abilities.
• Document, develop and refine scalable and repeatable process for all SLA worked upon.
• Ensure maximum customer satisfaction from work product.
• Maintain quality of work product for both inbound and outbound clients.
• Lead small teams and take ownership of modules of the projects
• Led a project to streamline and reorganize with a Business Development management system (Swim Lane), resulting in more accessible information and enhanced support for clients.

Advanced Administrative Support

•           Created new client tracking system using Microsoft Excel.
•           Planned and assembled materials for high-profile client meetings
•    Prepared best-practice guidelines for achieving project documents. Guidelines simplified document management process and where adopted company-wide.
•          Initiated and prepared the first phase questionnaires for the company recruitment.

EDUCATIONAL AND PROFESSIONAL QUALIFICATIONS

Bachelors Engineering (Hons) Electronics and Communication - Birla Institute of Technology, Mesra (Ranchi) – India

TECHNICAL SKILLS

Language      -    DSC++, C++, & HTML

Others           -    KEIL, MULTI SIM, TCP/IP, VoIP, NETWORKING and PHOTOSHOP

ACHIEVEMENTS 

Academics

• Presented a paper in the International Conference on Materials, Mechanics and Management on 15^th January 2010 at College of Engineering Trivandrum, Kerala Conducted by AICTE, “15^Th Jan 2010”.
• Certificate from International Conference on Materials Mechanics and Management.“16^th Jan 2010”.

      RESEARCH PUBLICATION

• Laser Based Rocket Propulsion, “Advances in materials mechanics and management Page 901, volume-2, Excel India Publications-2010”.
• Laser Based Rocket Propulsion,” Government of Kerala Department of Technical Education, “Digital Repository and E- Learning system of Engineering College, Institutional repository of College of Engineering Trivandrum” -11^th may 2010.“(http://kbase.cet.ac.in:8180/jspui/browse?type=author)”.

MAJOR PROJECTS

1. Flying Robot with Rescue Features.(Final year Project)February 2010  - January 2011
2.  Laser Based Rocket Propulsion.(Theoretical Paper) March 2007

      MAJOR PRESENTATIONS

• Laser Based Rocket Propulsion,” International Conference on materials mechanics and management (IMMM-2010), 2010”.
• Laser Based Rocket Propulsion, “Birla Institute of Technology Mesra(Ranchi) IC RAK, 2010”.

      MINOR PROJECTS AND PRESENTATION

         

         Technical Case Study           

         July 2006 - March 2009

• Identification System (sound, eye, finger), “Birla Institute of Technology Mesra(Ranchi) Ext Jaipur,2006”.
• How Google or any server can be coded, “Birla Institute of Technology Mesra(Ranchi) Ext Jaipur,2007”.
• Laser as a Propellant in Rockets, “Birla Institute of Technology Mesra(Ranchi) Ext Jaipur, 2008”.
• Search Engine Optimization, “Birla Institute of Technology Mesra(Ranchi)IC RAK, 2009”.

      PERSONALITY AND STRENGTH

      • Strong Perseverance
• Good Interpersonal Skills
• Hard Working and Optimistic
• Team leadership
• Excellent comprehension and   communication skills
• Responsible, initiative, capable of handling multifaceted tasks
• Self -confidence and determination
• Good Presentation and teamwork skills

      OPERATING SYSTEMS HANDLED

1.      Microsoft Windows Xp (Home, Professional, 2000 &98)

2.      Microsoft Windows vista (Home and professional)

3.      Microsoft Windows 7 (Home and Professional)

4.       Mac OS X Leopard

      EXTRA CIRCULAR ACTIVITIES

1.      Organized College fest and Cultural Programs

2.      Organized Fashion show in college. (First of its kind)

Cultural Achievements 

• Best Organizer of the College, (Event Management) “Birla institute of Technology Mesra (Ranchi) IC RAK 2008-2009”.
• Best Conduct Award, “C.C.P.L.M Anglo Indian- High School. ‘2003-2004’”